Privacy Policy

Cavari Pty Ltd
Effective Date: 18 April 2025

1. Introduction

Cavari Pty Ltd (“Cavari”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal information we collect. This Privacy Policy outlines how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By engaging with Cavari, visiting our website, or utilising our services, you consent to the collection, handling, use, and disclosure of your personal information as set out in this Privacy Policy.

2. Scope

This policy applies to all personal information collected, held, and processed by Cavari in Australia, including through our website, digital platforms, client engagements, marketing communications, and third-party interactions.

3. What Information We Collect

We may collect and hold the following types of personal information:

  • Identity Information – Name, date of birth, gender, occupation, employer.
  • Contact Details – Email address, postal address, telephone numbers.
  • Professional & Business Information – Job titles, ABNs, ACNs, business details.
  • Financial Information – Billing details, bank account numbers, transaction history.
  • Technical & Analytical Data – IP addresses, browser type, operating system, cookies, geolocation, device identifiers.
  • Usage Data – Interactions with our website, services accessed, time spent on pages.
  • Client Data – Information you or your organisation provide in relation to services, including confidential business data, project information, and supporting documentation.
  • Recruitment Data – CVs, qualifications, references, and background information for employment purposes.

We do not intentionally collect sensitive information (as defined under the Privacy Act) unless required by law or with explicit consent.

4. How We Collect Information

We collect personal information directly and indirectly through:

  • Our website forms and contact portals
  • Email and phone communications
  • Business engagements and project briefs
  • Public sources (e.g. LinkedIn, company websites)
  • Third-party service providers or business partners
  • Analytics tools and cookies (see Section 9)

5. Why We Collect Your Information

We collect and use personal information to:

  • Provide and improve our professional services
  • Respond to enquiries and manage client relationships
  • Conduct research, analysis, and AI/data-related projects
  • Invoice clients and manage accounts
  • Ensure the security and functionality of our digital platforms
  • Comply with legal and regulatory obligations
  • Send marketing communications and updates (with your consent)
  • Recruit and assess candidates for employment or contracting opportunities

6. Use and Disclosure of Personal Information

Cavari may disclose your personal information to:

  • Internal staff and authorised contractors or partners
  • Professional advisers (legal, financial, technical)
  • IT service providers, including cloud storage, CRM, and analytics platforms
  • External consultants or project collaborators
  • Regulatory bodies, law enforcement agencies, or courts as required by law
  • Any other parties with your consent or as required under contract

We do not sell or rent personal information to third parties.

7. Cross-Border Disclosure

Cavari may store or disclose personal information with service providers or platforms located outside Australia, including in the United States, the European Union, and Asia-Pacific regions. In doing so, we take reasonable steps to ensure such third parties handle your information in accordance with Australian privacy laws.

8. Data Quality and Security

We take reasonable steps to ensure personal information is accurate, up-to-date, and secure. This includes:

  • Secure cloud-based storage and backup systems
  • Access controls and encryption technologies
  • Confidentiality agreements with employees and third parties
  • Regular cybersecurity assessments and system updates

Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

9. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyse traffic. This includes:

  • Essential cookies for site functionality
  • Analytics cookies (e.g., Google Analytics) to assess website usage
  • Marketing cookies for personalised content or retargeting

You can manage your cookie preferences via your browser settings.

10. Direct Marketing

We may use your information to send promotional materials, newsletters, event invitations, or service updates. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.

11. Access to and Correction of Information

You have the right to:

  • Request access to your personal information
  • Request corrections if the information is inaccurate, out-of-date, incomplete, or misleading

Requests should be made in writing to our Privacy Officer (see Section 13). We may need to verify your identity before processing your request.

12. Complaints and Concerns

If you believe your privacy has been breached or have concerns about our data handling practices, you may lodge a complaint by contacting us directly. We take all complaints seriously and will respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Phone: 1300 363 992

13. Contact Us

Privacy Officer – Cavari
Email: info@cavari.com.au
Website: https://www.cavari.com.au

14. Policy Updates

This Privacy Policy may be updated from time to time. The most recent version will be available on our website with the effective date listed above. We encourage you to review it periodically.